Privacy Policy

1. Introduction

Welcome to Abrar English Academy. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@abrarenglishacademy.com.

When you visit our website http://abrarenglishacademy.com, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Site and our services.

This privacy policy applies to all information collected through our website (such as http://abrarenglishacademy.com), and/or any related services, sales, marketing, or events (we refer to them collectively in this privacy policy as the “Services”).

2. Information We Collect

We collect personal information that you provide to us when registering at the Site, expressing an interest in obtaining information about us or our products and services, when participating in activities on the Site or otherwise contacting us.

Personal Information Provided by You

The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect can include the following:

  • Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.
  • Credentials: We collect passwords, password hints, and similar security information used for authentication and account access.
  • Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument.
  • Profile Data: We collect your username, interests, and favorites.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To manage user accounts.
  • To deliver services to the user.
  • To respond to user inquiries/offer support to users.
  • To send you marketing and promotional communications.
  • To post testimonials.
  • To deliver targeted advertising to you.
  • For business purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Site, products, services, marketing, and your experience.

4. Sharing Your Information

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws. These may include the following rights:

  • The Right to Access: You have the right to request copies of your personal information that we hold. We may charge you a small fee for this service.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal information, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13 (or other age as required by local law), and we do not target our Site or Services to children under 13. If we become aware that we have collected personal information from a child under this age without verification of parental consent, we will take steps to delete that information from our servers. If you believe we might have any information from or about a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, legal or regulatory reasons, or operational needs. When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by prominently posting a notice on our website. Your continued use of our Site or Services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights related to your personal information, please contact us at:

Abrar English Academy

  • Email: info@abrarenglishacademy.com
  • Address:
    • 1st Branch: House No 35, Harmain Homes Society, Band Road, Lahore – Punjab – Pakistan
    • 2nd Branch: Bund Road Near Niazi Bus Stand, Lahore – Punjab – Pakistan
  • Phone: ‎042-37484417, +923076047662, +923314120594‎

We will address your concerns and respond to your requests promptly.