Refund and Return Policy

Returns:

• We accept returns within 30 days of the delivery date. Items must be in their original condition, unused, and in the original packaging.
• To initiate a return, please contact our customer service team at [customer service email] with your order number and reason for return. We will provide you with a return authorization and instructions.

Refunds:

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at info@abrarenglishacademy.com.
• We do not offer exchanges for books. If you need a different book, please place a new order.

Non-Returnable Books:

• Books that have been used or are not in their original condition and packaging are not eligible for return.